The retail musical instrument products industry is going through a change very similar to the one consumer electronics retail and many other retailers went through several years ago. National chain stores with enormous inventories and advertising budgets are inundating markets. Many small independent stores cannot compete with the large chain stores. In other words, for a small independently owned store, "it's tough out there."

In musical products retail, Summerhays Music is one such small independent. However, we have no intention of folding to the "big box" stores. Our intention is to be the service, quality, and price leader in our market. There is only one-way to accomplish this goal: great people and great technology.

For Summerhays Music, great technology means Best Enterprise Suite accounting package, Mik & Associates' Fusion Point of Sale Software, and a custom musical instrument rental package all integrated through a MS SQL database.

Fusion POS is the starting point in this software integration. It is critical that the POS system is strong, easy to use design so the salesperson can concentrate on selling and not the computer. It is critical that the POS system work seamlessly with the accounting package so that information is accurate and collected efficiently. It is critical that the POS system gives us strong sells management information. Fusion, from Mik & Associates, accomplishes all of it.

Most retail software has strong point of sale system and horrible accounting package, or a strong accounting package and a horrible point of sale system. With the integration of Fusion with Best Enterprise Suite, we have the best of both worlds.

However, most importantly is a company backing up the software that understands technology. Mik & Associates have proven that they have the skills in accounting and system development to be a partner with Summerhays Music.

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Scott Summerhays